At Ryder, we know that our valued transportation providers play an important role when it comes to delivering on our promise to our customers.

Ryder Carrier Payment Inquiry

Ryder's Freight Bill Audit and Payment Carrier Payment Status application can be accessed by utilizing our Transportation Intelligence System (TIS). Benefits include:

  • 24/7 Access
  • Single pro number or upload up to 65,000 characters at a time
  • Simple copy and paste to upload pro numbers
  • Storage of uploaded invoice numbers to assist in rechecking statuses or running quick analysis
  • Export results to Excel
  • Overview pivot for all statuses with filtering
  • Dollar amount summary of invoices in each status with drilling capabilities to review individual invoices in greater detail
  • Invoice reject messages which identify the reason for the rejection and assist in the re-submission
  • Payment reduction messages which identify the reason for short payment
  • Carrier check detail

For payment status, use the template below and upload your invoices to get a status update on them. Check out our new web tool, click here.

Questions and or issues pertaining to: setup access, password resets, training, tool navigation and or technical support, email:

Questions pertaining to freight bill invoice status, after running and reviewing a current aging report, email:

Ryder Carrier Resources

RyderShare (Ryder Online) ManualDownload
Carrier Payment Inquiry Tool Manual (English)Download
Carrier Payment Inquiry Tool Manual (French)Download
Carrier Payment Inquiry Tool TemplateDownload
Carrier Payment User ID Request FormDownload
Carrier Remittance ManualDownload
Web BillingDownload

Freight Brokerage and TM Carrier Portal

Visit our freight brokerage and transportation management carrier pages.


Helpful Ryder resources.

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